Effective Date: June 25, 2025
At ARTISANAL FURNISHINGS RED LLC, we are committed to delivering your orders promptly and safely. This Shipping Policy outlines important details about our shipping methods, costs, delivery times, and handling of battery products.
1. Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Custom or bulk orders may require additional processing time, which will be communicated at purchase.
2. Shipping Methods & Carriers
We use reliable carriers such as USPS, FedEx, UPS, and DHL to ensure timely delivery.
Shipping options and carriers available depend on your delivery address.
Tracking information will be provided via email once your order ships.
3. Shipping Destinations
We currently ship to addresses within the United States and select international destinations.
For international orders, customers are responsible for customs duties, taxes, and import fees, which vary by country.
4. Shipping Costs
Shipping costs are calculated based on order weight, dimensions, and destination.
Free shipping promotions, if available, will be clearly indicated during checkout.
Expedited shipping options may be offered at additional cost.
5. Battery Shipping Regulations
Due to federal and international regulations on shipping batteries, some restrictions apply:
Certain battery types (e.g., lithium-ion) are classified as hazardous materials and may be subject to special packaging, labeling, and carrier restrictions.
Some international destinations may prohibit or limit shipment of certain batteries.
We comply strictly with IATA (International Air Transport Association) and DOT (Department of Transportation) regulations to ensure safety.
Please contact customer support if you have questions regarding battery shipping to your location.
6. Delivery Time Estimates
Shipping Method | Estimated Delivery Time* |
---|---|
Standard Shipping | 3–7 business days (domestic) |
Expedited Shipping | 1–3 business days (domestic) |
International Shipping | 7–21 business days (varies by country) |
*Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.
7. Order Tracking
After your order ships, a tracking number and carrier information will be emailed to you.
You can use this information to track your shipment online.
8. Lost or Damaged Shipments
If your order is lost or arrives damaged, please notify us within 7 days of receipt.
Provide photos and details to help us resolve the issue promptly.
We will work with the carrier to investigate and provide a replacement or refund as appropriate.
9. Address Accuracy
Please ensure that your shipping address is complete and accurate.
We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
If you realize there is an error in your address, contact us immediately.
10. Contact Us
If you have any questions or concerns regarding shipping, please contact:
ARTISANAL FURNISHINGS RED LLC
Email: [email protected]
Phone: 480-877-1651